Terms and Conditions

A. By your signature below, you understand that we will bill your credit card based on the number of dentists you want to reach out to every month, as indicated by your selection above. You will NOT be billed until you have received digital copies of all the dentists in your requested ZIP codes and selected which of those dentists you would like to include in your mailings. You will shortly begin receiving instructions on upcoming letter printing, FAQs, and other materials to help introduce your office to The Referral Bridge program. Your membership has a one-week, risk-free grace period. During this grace period, you will have a chance to learn more about The Referral Bridge as you determine whether this program is a good fit for your office. During this one-week period, you may cancel your membership if you change your mind about being a part of The Referral Bridge program, and there is no penalty for this cancellation. Should you cancel during this grace period, The Referral Bridge reserves the right to assign your selected city and zip codes to another local specialist colleague who signs up after you if you decide not to join.

B. A database marketing company provides your list of general dentist names and addresses. After your one-week grace period ends, you will be charged a one-time fee of $345 to lock in your selected zip codes and to obtain up to 1000 dentists' names and addresses within those ZIP codes. We will send you an Excel spreadsheet listing the general practice dentists in these zip codes. The number of dentists you choose determines the final monthly subscription fee paid to the referral bridge. Each month, we will finalize and adjust this fee as needed. We cannot guarantee that your dentist will not receive similar materials from another specialist if that GP dentist practices in multiple offices located in different zip codes.

After receiving this list, you have a maximum of 72 hours to select the dentists' names to include in your marketing campaign. Some names or addresses on this list may have changed due to dentists selling their practices, relocating, retiring, etc. The U.S. Postal Service will assist with correcting the list during the mailing process. Important: your office staff must update your list with these corrections each month and share the updated list with The Referral Bridge so that we can include these corrected addresses on the letters to your dentists.

C. You will receive a newsletter proof each month. Approximately 24 to 48 hours before you are sent a newsletter proof, you will be charged for that month's subscription. Approximately 24 to 48 hours after you accept your newsletter proof, you will receive an email with a clickable link that will open:

(1) a merged PDF file containing the now personalized letters for all the dentists you selected in your ZIP codes;

(2) a merged file to print the address labels for all the letters noted above, and

(3) a file to print the teaser stickers that are placed on the outside of the envelopes to entice the reader to open your newsletter.

D. You understand and acknowledge that you are NOT allowed to send newsletters to any dentist (either a general dentist or another dental specialist) or any other individual you have not selected as part of your list. You understand that you cannot share the newsletters provided to you with any dentist who is not part of The Referral Bridge program. You understand that you may cancel your participation in The Referral Bridge after 6 months.

E. You also understand that once you cancel or forfeit The Referral Bridge newsletter campaign, The Referral Bridge may actively reach out to other dental specialists in your area to help ensure continuity of the newsletter program to those general dentists previously assigned exclusively to you. If another dental specialist signs up to take over the program in your previously owned zip codes, this new specialist becomes the new owner of these zip codes. You will not be able to rejoin The Referral Bridge with these zip codes.

F. During participation in the program, you acknowledge that you will give a numerical count of your referral database numbers to The Referral Bridge each month. This count will enable us to evaluate referral growth and determine how The Referral Bridge can better improve our program.

G. You understand that in areas with high numbers of providers (i.e., large cities or high-demand regions), you must send letters to at least 70% of the GPs in one zip code before selecting dentists in additional nearby zip codes. Please feel free to ask for further details or clarification on this point if this is unclear.

H. This program is designed to have your specialist office provide practice growth information and opportunities to GP dental practices. You understand your office will be responsible for printing and mailing these newsletters each month. You commit to sending out newsletters at least once each month, or you may lose your membership in our program. If this happens, we may reach out to another dental specialist to maintain program continuity, as indicated in (E) above.

I. You understand that the materials sent to you each month are copyrighted materials. Copying, scanning, editing, retyping, or otherwise duplicating or altering them, or sending them to dentists, physicians, or any other person or business not on your marketing list, is prohibited, will result in termination from the program, and will incur legal damages.